SeaChange is committed to protecting privacy and respecting the dignity of every person we serve, support, or engage with. This policy explains how information is collected, used, stored, and protected when you visit or interact with the SeaChange website. SeaChange operates as part of Eastern Carolina Housing Organization (ECHO), and certain administrative, financial, and operational functions may be governed under ECHO policies and systems.
Information We Collect
When you interact with this website, we may collect information that you choose to provide,
such as contact form submissions, newsletter sign-ups, applications, interest inquiries, donor
inquiries, or general communications. This information may include your name, email address,
phone number, and the content of your message.
We also collect some information automatically when you visit the website. This may include
your device type, browser, IP address, and general website usage patterns such as pages visited
and time spent on the site. This information helps us understand how the website is being used and how we can improve it.
How Information Is Used
Information collected through this website may be used to respond to inquiries, support
communication, review application interest, engage donors, improve programs, conduct
evaluation or reporting activities, and support general organizational operations. SeaChange
does not sell or rent personal information.
Third-Party Services and Analytics
SeaChange uses analytics and security tools to support website functionality, performance, and protection. These tools may include Google Analytics and Microsoft analytics platforms.
Google Analytics uses cookies and similar technologies to collect information such as IP address, browser type, device identifiers, and interactions with the website. This information helps us improve user experience, content, and site performance. The information collected through
Google Analytics may be transmitted to and stored by Google on servers located in the United
States. Visitors can disable cookies in their browser settings or use the Google Analytics Opt-out
Browser Add-on.
To protect our website from spam and abuse, SeaChange uses Google reCAPTCHA on certain forms. This service helps determine whether website activity is generated by a human or an automated system. Google reCAPTCHA analyzes signals such as mouse movements, typing patterns, and device or software information. This information is sent directly to Google and processed under Google’s Privacy Policy and Terms of Service
Sharing of Information
Information may be shared only when necessary and in limited circumstances. This may include sharing with trusted service providers who assist with website management, communication, or administrative functions, with ECHO administrative systems as appropriate, or when disclosure is required by law. Any third parties with access to information are expected to maintain confidentiality and reasonable data protection practices.
Health and Recovery-Related Information
Website content, including text, branding, logos, program descriptions, and imagery, is owned by SeaChange or used with permission. Content may not be copied, reproduced, distributed, or reused without prior written permission, except where permitted by law.
42 CFR Part 2 Clarification
SeaChange respects confidentiality for individuals with substance use histories. This website
does not function as a 42 CFR Part 2 program record system and should not be used to transmit
substance use disorder treatment information. Communications through this website are not
considered 42 CFR Part 2 protected communications. If SeaChange becomes a federally assisted
Part 2 program or receives Part 2 protected information through compliant systems, additional
protections will apply, and disclosures will occur only as permitted by law or with written
consent.
Non-Discrimination Statement
SeaChange and Eastern Carolina Housing Organization do not discriminate on the basis of race,
color, national origin, age, religion, disability, veteran status, marital status, sexual orientation,
gender identity, or any other protected characteristic. All individuals are treated with dignity
and respect.
Photography and Testimonial Consent
SeaChange does not use photographs, videos, or testimonials of residents, participants, or
community members without voluntary, informed, written consent. Participation in photography or testimonial sharing is not required to receive services. Consent may be withdrawn in accordance with organizational policy when feasible.
Children’s Privacy
This website is not intended for individuals under the age of 18. SeaChange does not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.
Data Retention and Security
Information is retained only as long as necessary to fulfill its intended purpose and is protected through reasonable administrative and technical safeguards appropriate to the nature of the data.
Your Rights
Individuals may request access to their information, request corrections, request deletion where appropriate, or unsubscribe from communications at any time using the contact information provided on the website.
Third-Party Links
This website may include links to external websites. SeaChange is not responsible for the privacy practices or content of third-party sites.
Policy Updates
This policy may be updated periodically, and any changes will be reflected by an updated effective date.
